We care about creating exceptional patient and family experiences
Posted on July 15th, 2009 No Comments »
One of the many things we care about is creating exceptional patient and family experiences. Our donors fund opportunities that empower our employees to make every patient and family experience exceptional. Every day, we support programs and services that positively impact the lives of our guests through the exceptional delivery of connected, convenient and coordinated care. But, those experiences aren’t just made exceptional by the quality of care patients receive or the fact that we helped purchase state-of-the art medical technology. While those are so very important to us, it is the responsibility our compassionate caregivers take upon themselves to blur the line between being good caregivers and just being good people that allows us to create exceptional experiences that truly impact the lives of our patients.
Honestly, supporting our clinical colleagues create these exceptional moments is truly one of the most rewarding experiences our Foundation staff gets to enjoy. These teams are empowered to help our patients forget that they are in the hospital and help them stay connected to the events in their lives. So, when you hear stories of us hosting a prom for a hospitalized teenager turned prom queen, or throwing a wedding for a dying patient and his fiancée, just know those are everyday events for us. Because they are for our patients, too. Just because a patient or a loved one is in the hospital doesn’t mean that they should miss anything in their life. And you can thank our generous donors for that.
Recently, we had the chance to help change Leah’s life. She was hospitalized in the intensive care unit of Community Hospital North after contracting a severe case of E.coli. And, that meant she was going to miss her senior prom. Our nurses couldn’t accept the fact that Leah was not going to be able to attend a monumental event in her life, so they decided to go the extra mile and do something about it. Watch how Foundation donors helped change the life of a patient turned prom queen or click here to read her story.
Want to learn more about our commitment to creating exceptional patient and family experiences? Check out eCommunity.org and learn more about what we care about. And, then please share what you learn with someone else who may also care.

